Policy notice

1. Purpose and scope of collection

BeeKrowd will collect user information in the following ways and all this information is defined as “Personal Information”

Information you provide to BeeKrowd

When you use BeeKrowd’s services, we ask you to provide certain information such as contact information, tax identification number, bank account number, occupation, professional education. This information is used to take the necessary steps in complying with legal obligations and complete the content of the contract binding the parties. In addition, this information can also be used for contracts with a third party for the purpose of improving BeeKrowd’s service quality for users.

Information obtained when you use BeeKrowd’s services

BeeKrowd collects information when you interact on our website such as clicking on an advertisement. In addition, we also collect relevant information such as the operating system you are using, the IP address you use to access, information about your browser, etc. In addition, information when you interact with us via telephony is also credited for the purpose of service improvement and is clearly communicated prior to implementation.


A cookie is a piece of text that is created and stored on the user’s browser. Cookies are usually created when a user visits a website, the cookie will remember information such as username, password, and options selected by the user. This information stored on the computer is often used to identify the user when visiting a website.

Users are free to accept or decline the sharing of cookies with BeeKrowd. However, refusing to share cookies may also restrict you from using the full range of functions and services on our web site. It is at the discretion of the user to consider and perceive the risks when accepting or refusing to share cookies.

Information from third parties and open sources

2. Scope of information use

We use the “Personal Information” we collect for the following purposes:

  • To identify and ensure you are eligible to use our services and eligible to invest.
  • To check and control in case you are suspected of being involved or involved in money laundering activities.
  • To ensure that both you and us comply with our obligations when it comes to financial and investment related activities.

We will use “Personal Information” for the following specific activities:

  • To manage and support your transfers, investments and specific operations when interacting on the website.
  • To represent you in providing information to startups for the purpose of supporting your investment to happen quickly, conveniently and according to the intention that you have manipulated on the web.
  • To assist you in the case of compliance with legal, tax, and shareholder-related regulations.
  • To provide you with the information you need regarding the account created on BeeKrowd, including the transactions you have made through the web-based cooperation and the actual transfers to the startup.
  • To support you to participate in activities of startups such as meetings, discussions…
  • To improve, administer the website and the quality of services we provide.
  • To communicate and ensure customer satisfaction with our services through responding, answering and resolving questions, complaints…
  • To assist us in conducting questionnaires, evaluations and analysis, identifying potential customers and third party reports related to this.
  • To promote, to introduce our activities to other investors and businesses to understand the effectiveness and necessity of this model.

We assume that the user is aware of and agrees to the foregoing terms. In some other special cases, we may also have a suitable method of contacting you to obtain your consent.

3. Information retention time

The User’s personal data will be stored until there is a request to cancel or the user logs in and performs the cancellation. Remaining in all cases personal information of users will be kept confidential on the server of

4. Address of the unit that collects and manages personal information

  • BeeKrowd Joint Stock Company
  • 24th Floor, 33 Le Duan, Ben Nghe, District 1, HCMC 
  • Email:

5. Means and tools for users to access and correct their personal data

User Permissions

You have the right to request the following activities related to “Personal Information” and we will consider and respond in specific cases:

  • If you want to change the relevant personal information
  • If you want to restrict the access to your information for some special and valid reason, we need to consider it.
  • If you would like a copy of the information you have provided to us on the BeeKrowd . website
  • If you are concerned about our privacy policy, please contact [] for a specific reply.

Accuracy and storage of “Personal Information

In case you find information that has errors in your account information, please correct and update those information. For any questions, you can immediately contact  []. You are responsible for the accuracy of the personal information you provide to us and for keeping it up to date.

6. Commitment to the privacy of users’ personal information

Information Protection Principle

BeeKrowd is committed to protecting the safety and privacy of your “Personal Information”. BeeKrowd is responsible for deciding how we store and use your information. We comply with the legal provisions on the security of “Personal Information” shown through the following points:

  • Use information legally, fairly and clearly.
  • Only collect information for the purpose of explaining and specifying how this information will be used and how it will be used.
  • Compatible with the purposes we have announced and limited to those purposes.
  • Accurate and up to date
  • Stored for which time serves a clearly communicated purpose
  • Keep information confidential and secure.

Information We Share

Any “Personal Information” we collect will be kept confidential and secure except in the following specific cases:

  • We provide a third party with limited information that will serve the work that the third party needs to increase the quality of our services.
  • We provide in case we are required to do so to serve the law, court decision, competent authority.
  • We provide this information in case we intend to participate in important decisions related to BeeKrowd itself such as a share purchase, merger or IPO

Security of “Personal Information”

We use many measures to ensure the safety of investors’ information including ensuring system security, encrypting information, requiring employees to be trained in skills and operations. security related… However, we recommend that investors be aware of the risks involved when exchanging information over the Internet and we also do not accept any responsibility related to this security element being compromised. , except that the result proved to be intentional by BeeKrowd.

7. Mechanism for receiving and resolving complaints related to user personal information

The user has the right to submit a complaint about the disclosure of personal information to a third party to the Management Board of the E-commerce Exchange. Address to receive complaints:

  • BeeKrowd Joint Stock Company
  • 24th Floor, 33 Le Duan, Ben Nghe, District 1, HCMC 
  • Email:

The company is responsible for taking technical and professional measures to verify the reflected contents.

The processing time for feedback related to user personal information is 15 days.

Transparency and communication options

Users can customize the methods for communicating with us through customizations that we place in the “Notifications” section of your account. Turning off notifications will cause you to no longer receive our emails under certain circumstances.

Changes to the content of the policy

BeeKrowd will regularly change and update the content of the policy to meet the requirements of service quality and ensure the best information security policy for users. We will notify any minor changes to this policy on the website, important changes will be via email to each user.


For all user questions and comments, please email us at [] for specific instructions.

This document is read in conjunction with the “Terms of Service”, “Risk Warnings”, “Tripartite Agreement” which can be found on the BeeKrowd website.

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